Usability Testing

How Does It Work?

Students work in small teams to plan and conduct a moderated usability study of your product. The study will be primarily qualitative in nature and will involve 6-8 participants representing your target audience.

Project Duration: Half semester (7-8 weeks)
Availability: Fall and Spring
Ideal For: Organizations who already have a stable product, want to know how users interact with it, and are able to make small to moderate improvements.
What You Get: A formal usability evaluation report along with design recommendations.

Project Process

01

Stakeholder Interview

Interview client stakeholder(s) to understand organizational needs/goals and identify target audiences.

02

Recruitment & Study Design

Craft a strategy to recruit a representative participant sample and design the study procedure to meet client’s goals.

03

Data Collection & Analysis

Conduct 6-8 moderated user testing sessions (in-person or virtual) using ‘think aloud’ protocol.

Interested in Usability Testing projects? Let us know!

Case Studies: Usability Testing

Usability Testing

Analyzing the Uses and Effectiveness of Wikipedia’s Search Page Through Moderated Usability Testing

by Rishi Mudaliar

Usability Testing

Fostering a Sense of Community Among Port Washington Children’s Center Parents Through Usability Testing

by Esha Mohol

Usability Testing

Boosting User-Friendliness in the Affirmation Studio App

by Radhika Mehra

Usability Testing

Optimizing Content Comprehension For A New York City Environmental Nonprofit

by Hailee Luong

Usability Testing

Bridging the Gap Between the NYCHA Federal Monitor and the People his Work Affects

by Michelle Huang

Usability Testing

Improving the usability of the Smithsonian Museum’s website for educators

by Srishti Dokras