User Interface Design Case Study

Sharing the Stories of Chinatown Businesses Through a Redesigned Website Experience for Made In Chinatown

Fall 2022

Written by:

John Kellejian

Project Summary

Welcome to Chinatown (WtC) is a non-profit organization amplifying and addressing the NYC Chinatown community’s and its entrepreneurs’ critical needs. In this project, we collaborated with WtC to optimize and improve the user experience of their E-commerce sister site, Made In Chinatown (MiC). Our work was motivated by the question, “How might we redesign the MiC website such that it drives merchandise sales through an enhanced storytelling approach?”