Usability Testing

How Does It Work?

Students work in small teams to plan and conduct a moderated usability study of your product. The study will be primarily qualitative in nature and will involve 6-8 participants representing your target audience.

Project Duration: Half semester (7-8 weeks)
Availability: Fall and Spring
Ideal For: Organizations who already have a stable product, want to know how users interact with it, and are able to make small to moderate improvements.
What You Get: A formal usability evaluation report along with design recommendations.

Project Process

01

Stakeholder Interview

Interview client stakeholder(s) to understand organizational needs/goals and identify target audiences.

02

Recruitment & Study Design

Craft a strategy to recruit a representative participant sample and design the study procedure to meet client’s goals.

03

Data Collection & Analysis

Conduct 6-8 moderated user testing sessions (in-person or virtual) using ‘think aloud’ protocol.

Interested in Usability Testing projects? Let us know!

Case Studies: Usability Testing

Usability Testing

Making Information Available on the MCN Member Portal

by Ariella Brown

Usability Testing

Creating a Smoother Customer Journey from Beginning to Checkout for the Packit Gourmet Mobile Website

by Sara Kim

Usability Testing

Restructuring, Without Restructuring, the Navigation Experience of the Georgia O’Keeffe Collections Online Website

by Jolie Leung

Usability Testing

Gauging the website building experience of the Universe app

by Ruhee Shah

Usability Testing

Facilitating an AP World History Learning Experience for Engram

by Jen Lee

Usability Testing

Improving the accessibility of research materials for the Accademia di San Luca

by Arthi Sundararajan