Usability Testing

How Does It Work?

Students work in small teams to plan and conduct a moderated usability study of your product. The study will be primarily qualitative in nature and will involve 6-8 participants representing your target audience.

Project Duration: Half semester (7-8 weeks)
Availability: Fall and Spring
Ideal For: Organizations who already have a stable product, want to know how users interact with it, and are able to make small to moderate improvements.
What You Get: A formal usability evaluation report along with design recommendations.

Project Process

01

Stakeholder Interview

Interview client stakeholder(s) to understand organizational needs/goals and identify target audiences.

02

Recruitment & Study Design

Craft a strategy to recruit a representative participant sample and design the study procedure to meet client’s goals.

03

Data Collection & Analysis

Conduct 6-8 moderated user testing sessions (in-person or virtual) using ‘think aloud’ protocol.

Interested in Usability Testing projects? Let us know!

Case Studies: Usability Testing

Usability Testing

Optimizing Content Comprehension For A New York City Environmental Nonprofit

by Hailee Luong

Usability Testing

Bridging the Gap Between the NYCHA Federal Monitor and the People his Work Affects

by Michelle Huang

Usability Testing

Customizable Affirmations? See How Health And Wellness Enthusiasts Discover Key Features

by Shivani Kolte

Usability Testing

Professors, Students, History-Buffs Teach Us How To Improve Usability On The Norman Sicily Project Website

by Aemilia Techentin

Usability Testing

Examining User Testing Insights to Increase Grassroots Grocery’s Volunteer Numbers

by Sebastian Hunt

Usability Testing

Determining if the L-CMD Research Foundation’s Website Is Appealing to Donors

by Ruoyu (Roey) Wang