Usability Testing

How Does It Work?

Students work in small teams to plan and conduct a moderated usability study of your product. The study will be primarily qualitative in nature and will involve 6-8 participants representing your target audience.

Project Duration: Half semester (7-8 weeks)
Availability: Fall and Spring
Ideal For: Organizations who already have a stable product, want to know how users interact with it, and are able to make small to moderate improvements.
What You Get: A formal usability evaluation report along with design recommendations.

Project Process

01

Stakeholder Interview

Interview client stakeholder(s) to understand organizational needs/goals and identify target audiences.

02

Recruitment & Study Design

Craft a strategy to recruit a representative participant sample and design the study procedure to meet client’s goals.

03

Data Collection & Analysis

Conduct 6-8 moderated user testing sessions (in-person or virtual) using ‘think aloud’ protocol.

Interested in Usability Testing projects? Let us know!

Case Studies: Usability Testing

Usability Testing

Civian Redesign: Enhancing Decision-Making for Capital Investments

by Qasim Malik

Usability Testing

Increasing Adoption of Library Resources by New Visitors at the University of Alberta

by Arnav Sharma

Usability Testing

Streamlining Pratt Libraries A-Z Databases to Improve Function & Navigation

by Navya Thakkar

Usability Testing

Out With The Old, In With The New: Revamping the Cooper Union Library Website

by Chu Yuan Chiu

Usability Testing

Long Island Zoning Atlas 2.0: Redesign for a balance between professionalism and non-expert friendliness.

by Yicheng (Ivory) Zhao

Usability Testing

WebMD Side Quests — Increasing User Engagement with Habit Formation Through Behavior Change Science & Gamification

by Anita Liao