Usability Testing Case Study

Usability Evaluation Case Study: Friends of Crocheron & John Golden Park

Spring 2022

Written by:

Eric Yu

Project Summary

The purpose of this study was to improve the usability of the Friends of Crocheron and John Golden Park website as the creators and users of this website believe that multiple roadblocks and challenges need to be fixed. Throughout this study, we have discovered several common issues and consolidated them into four major problems, and provided corresponding recommendations to resolve these issues.