Usability Testing

How Does It Work?

Students work in small teams to plan and conduct a moderated usability study of your product. The study will be primarily qualitative in nature and will involve 6-8 participants representing your target audience.

Project Duration: Half semester (7-8 weeks)
Availability: Fall and Spring
Ideal For: Organizations who already have a stable product, want to know how users interact with it, and are able to make small to moderate improvements.
What You Get: A formal usability evaluation report along with design recommendations.

Project Process

01

Stakeholder Interview

Interview client stakeholder(s) to understand organizational needs/goals and identify target audiences.

02

Recruitment & Study Design

Craft a strategy to recruit a representative participant sample and design the study procedure to meet client’s goals.

03

Data Collection & Analysis

Conduct 6-8 moderated user testing sessions (in-person or virtual) using ‘think aloud’ protocol.

Interested in Usability Testing projects? Let us know!

Case Studies: Usability Testing

Usability Testing

Increasing monetary donations for the Urban Outreach Center: A website usability study

by Monica Hersher

Usability Testing

Reducing visual clutter and improving discoverability for the Mural Routes website

by Elizabeth Pefanis

Usability Testing

Clarifying labels and improving sharing options for The Henry Ford’s digital collection

by Haimeng Gong

Usability Testing

Improving the usability for Audioguiarte’s progressive web application

by Ali Ciftci

Usability Testing

Evaluating the Mission Electric website to make it more understandable and easier to navigate

by Aichen Guo

Usability Testing

Examining the usability of SVA Library’s new website to maximize efficiency and accessibility

by Christine Tenny