Usability Testing

How Does It Work?

Students work in small teams to plan and conduct a moderated usability study of your product. The study will be primarily qualitative in nature and will involve 6-8 participants representing your target audience.

Project Duration: Half semester (7-8 weeks)
Availability: Fall and Spring
Ideal For: Organizations who already have a stable product, want to know how users interact with it, and are able to make small to moderate improvements.
What You Get: A formal usability evaluation report along with design recommendations.

Project Process

01

Stakeholder Interview

Interview client stakeholder(s) to understand organizational needs/goals and identify target audiences.

02

Recruitment & Study Design

Craft a strategy to recruit a representative participant sample and design the study procedure to meet client’s goals.

03

Data Collection & Analysis

Conduct 6-8 moderated user testing sessions (in-person or virtual) using ‘think aloud’ protocol.

Interested in Usability Testing projects? Let us know!

Case Studies: Usability Testing

Usability Testing

WebMD Side Quests — Increasing User Engagement with Habit Formation Through Behavior Change Science & Gamification

by Anita Liao

Usability Testing

Assessing Artle: Increasing replay value of an art guessing game and new user engagement.

by Gerard Samson

Usability Testing

Evaluating Independent Curators International’s Website to Foster a Global Arts Community

by Chieh Lei

Usability Testing

Boosting Givepact’s Crypto Donation Rate by Unraveling User Behavior

by Richa Shah

Usability Testing

Analyzing the Uses and Effectiveness of Wikipedia’s Search Page Through Moderated Usability Testing

by Rishi Mudaliar

Usability Testing

Evaluating How USA-Based Students Perceive the Knowunity Learning App

by Tharani Prabu