How Does It Work?
Students work in small teams to plan and conduct a moderated usability study of your product. The study will be primarily qualitative in nature and will involve 6-8 participants representing your target audience.
Project Duration: Half semester (7-8 weeks)
Availability: Fall and Spring
Ideal For: Organizations who already have a stable product, want to know how users interact with it, and are able to make small to moderate improvements.
What You Get: A formal usability evaluation report along with design recommendations.
Project Process
01
Stakeholder Interview
Interview client stakeholder(s) to understand organizational needs/goals and identify target audiences.
02
Recruitment & Study Design
Craft a strategy to recruit a representative participant sample and design the study procedure to meet client’s goals.
03
Data Collection & Analysis
Conduct 6-8 moderated user testing sessions (in-person or virtual) using ‘think aloud’ protocol.
Interested in Usability Testing projects? Let us know!
Case Studies: Usability Testing
Usability Testing
Transforming Healthcare Compliance Through User-Centered Design
by Amen Hailu
Usability Testing
“I just don’t know enough!” Improving NYU Skirball’s content and navigation
by Mariel Go
Usability Testing
How Magnificent is MagnificentH?
by Jasmin Guerrera
Usability Testing
Shoporg: Helping New Visitors Discover an E-Commerce Start-Up’s Value at First Glance
by Shelly Guan
Usability Testing
Uncovering optimization opportunities for the NYC DCWP’s online complaint portal
by Kirsten Segeren
