Usability Testing

How Does It Work?

Students work in small teams to plan and conduct a moderated usability study of your product. The study will be primarily qualitative in nature and will involve 6-8 participants representing your target audience.

Project Duration: Half semester (7-8 weeks)
Availability: Fall and Spring
Ideal For: Organizations who already have a stable product, want to know how users interact with it, and are able to make small to moderate improvements.
What You Get: A formal usability evaluation report along with design recommendations.

Project Process

01

Stakeholder Interview

Interview client stakeholder(s) to understand organizational needs/goals and identify target audiences.

02

Recruitment & Study Design

Craft a strategy to recruit a representative participant sample and design the study procedure to meet client’s goals.

03

Data Collection & Analysis

Conduct 6-8 moderated user testing sessions (in-person or virtual) using ‘think aloud’ protocol.

Interested in Usability Testing projects? Let us know!

Case Studies: Usability Testing

Usability Testing

Increasing Adoption of Library Resources by New Visitors at the University of Alberta

by Arnav Sharma

Usability Testing

Refining the Poseidon Experience through Usability Testing

by Zoe Zapata

Usability Testing

Usability Testing: The Williams College Museum of Art Website

by Anvita Shah

Usability Testing

Civian Redesign: Enhancing Decision-Making for Capital Investments

by Qasim Malik

Usability Testing

Streamlining Pratt Libraries A-Z Databases to Improve Function & Navigation

by Navya Thakkar

Usability Testing

Improving the usability of an E-Commerce Site to Boost Sales

by Emily Gu