Usability Testing Case Study

Reducing visual clutter and improving discoverability for the Mural Routes website

Spring 2021

Written by:

Elizabeth Pefanis

Project Summary

Mural Routes is the only member-based not-for-profit arts service organization in Canada dedicated to the creation, development, and promotion of public wall art. The website promotes public wall art in partnership with artists that serve as a catalyst for community building. We conducted a usability test of the website and offered recommendations to reduce the visual cluster, improve the information architecture, and encouraged users to donate.