Usability Testing Case Study

Improving the accessibility of research materials for the Accademia di San Luca

Fall 2021

Written by:

Arthi Sundararajan

Project Summary

The History of the Accademia di San Luca, c.1590-1635: Documents from the Archivio di Stato di Roma (ASL) is an extensive online research database home to archival materials and documents of the Accademia di San Luca located in Rome, Italy, and is maintained by the National Gallery of Art. The team of four User Experience (UX) consultants conducted seven moderated user tests. The test participants were given a specific list of tasks to follow while navigating the website. Participants encountered usability issues related to navigation, search features, and the map tool throughout testing that impacted their interactions with the ASL website.