Usability Testing Case Study

How might we improve the Canadian Museum of Nature’s website to help visitors find the most relevant information?

Spring2020

Written by:

Janet Liu

Project Summary

The Canadian Museum of Nature (CMN) is Canada’s national museum of natural history, located in Ottawa, Ontario. As CMN embarks on a website redesign project in the Fall of 2020, we sought to evaluate and analyze usability problems of its current site in order to gain concrete recommendations to guide its redesign project.