Usability Testing Case Study

Examining user expectations of the MetPublications website

Spring 2022

Written by:

Ben Fuller

MetPublications_fall2022

Project Summary

We conducted a moderated usability study of MetPublications with 8 participants. Working through several tasks including navigating, browsing, and discovering publication details, we asked questions like “is that what you expected to happen?” and “did you notice this feature?” to uncover usability issues with this interface. We worked to assess and understand deeper needs, preconceptions, and preferences.