Usability Testing Case Study

Evaluating the Mission Electric website to make it more understandable and easier to navigate

Fall 2020

Written by:

Aichen Guo

Project Summary

Mission Electric, developed by the New York-based environmental non-profit Empire Clean Cities, is an electric vehicle campaign and a one-stop shop for all information regarding resources, events, and funding incentives to help users transition to electric vehicles. In this project, we used moderated user testing to find usability problems on the website and provide potential solutions.