User Interface Design Case Study

Enhancing the Visitor Experience at the Intrepid

Summer 2017

Written by:

Nishant Goyani

Project Summary

The Intrepid Sea, Air, and Space Museum, wanted to establish its place in NYC’s cultural landscape by defining a stronger identity, attracting more domestic and international visitors, and improving the overall experience for visitors. In this research and design project, students developed a redesigned ticketing portion of the website, a ticket kiosk UI prototype, new iconography and signage, and a new ticket mock-up.