Usability Testing Case Study

Usability Study: Whitney Museum Audio Guide

Spring 2018

Written by:

Isabella Deocariza

Project Summary

Dedicated to providing authentic experiences for visitors, the Whitney Museum continuously makes improvements to its popular audio guide, available both online and on-site. In this study, students assessed the usability of their audio guide prototype (as of early 2018) and made recommendations to increase its user-friendliness and understandability.