The Museum Computer Network (MCN) is a community dedicated to empowering GLAM professional’s technology needs. In an effort to support its users year round, a member portal was launched in June 2021. MCN partnered with a team of four UX researchers to evaluate the usability of the member portal. Moderated usability testing was conducted with a focus on MCN members ability to find people, information and navigate the portal. While providing resources appreciated by users, we discovered four main areas to improve the users capacity to engage with the site.