Usability Testing Case Study

Making The Innocence Project mobile website more understandable and usable

Fall 2019

Written by:

Shradha Shree

Project Summary

The Innocence Project exonerates the potentially wrongly convicted and helps to prove their innocence by bringing forth evidence like DNA testing, etc. They also contribute to reform the criminal justice system to prevent future injustices. The purpose of this study was to find potential usability problems with the mobile website of Innocence Project and give recommendations to improve its usability.