The School of Visual Arts Library is a major resource for art and design study, developed over the course of 60 years to foster the college’s intellectual and creative life. Its rich print and digital collections directly support SVA’s undergraduate and graduate curricula and provide inspiration, establish context and widen perspectives. A team of four usability researchers from Pratt Institute School of Information conducted a series of eight in-person user tests where each one of them moderated two user tests. This evaluation aimed at understanding how target groups of users interact with the SVA library website. The researchers identified usability issues and made recommendations to improve the website’s user experience.