We Make Digital Experiences Better

We are a faculty-led, student-driven UX consultancy and academic research lab in the School Information at Pratt Institute

What We Value

Innovation

We are creative thinkers. Our talented faculty and students offer fresh perspectives and craft innovative solutions to digital problems.

Empathy

We put people first. Our work is always centered on understanding – and respecting – users’ needs, abilities, and behaviors.

Practicality

We solve real world problems. Our approach is guided by a consideration of practical needs,  constraints, and outcomes.

What We Do

We create better digital experiences through the application of a human-centered, ethical approach to the design and evaluation of user interfaces and interactive products.

What We've Done

Projects Completed
274
Partners
173
Would Work With Us Again
0 %

(Since Fall 2019; last updated January 2026)

Case Studies

Usability Testing with Eye-Tracking

Analyzing How Cooper Hewitt’s Users Navigate and Find Content Using Eye-Tracking Technology

by Jamie Chen

Web & Social Media Analytics

Analyzing web and social media data to help the Digital Preservation Outreach and Education Network increase their reach

by Olivia Turpin

User Interface Design

Empowering Post-Surgical Recovery: HealSmart Healthcare App Development

by Xinru Wen

User Interface Design

Cracking the Code of Complexity: A UX Redesign of a Prominent University Library Website

by Shreya Lohakare, Myra Chen, Sara Her, Aswathi Thilak

What People Are Saying

Current Research Projects

User Experience Capacity-Building (UXCB)

How can organizations better understand and strengthen their UX practices?

UX Education

How can we better prepare students for UX careers?

HCI Education Community of Practice

How can we build a community of practice for HCI/UX educators?