We Make Digital Experiences Better

We are a faculty-led, student-driven UX consultancy and academic research lab in the School of Information at Pratt Institute

What We Value

Innovation

We are creative thinkers. Our talented faculty and students offer fresh perspectives and craft innovative solutions to digital problems.

Empathy

We put people first. Our work is always centered on understanding – and respecting – users’ needs, abilities, and behaviors.

Practicality

We solve real world problems. Our approach is guided by a consideration of practical needs,  constraints, and outcomes.

What We Do

We help organizations create better digital experiences through design, research, and evaluation that puts real people first.

From usability testing and UX design to accessibility, content strategy, and user research, we cover the full spectrum of digital experience design.

Explore Our Services »

What We've Done

Projects Completed
308
Partners
190
Would Work With Us Again
0 %

(Since Fall 2019; last updated May 2026)

Case Studies

UX Design

Driving community engagement and reimagining information access for Transportation Alternatives

by Marc Molta

UX Design

Designing Hatemap.io: Accessible UX for Complex, Credible, and Community-Focused Data

by Rohan Boda, Jeffrey Delacruz, Manjot Kaur, Lillian MacGuire

Usability Testing

Enhancing the usability of Pratt Institute’s website for both prospective and current students

by Shivani Ishwar

Usability Testing

Analyzing the Uses and Effectiveness of Wikipedia’s Search Page Through Moderated Usability Testing

by Rishi Mudaliar

What People Are Saying

Current Research Projects

User Experience Capacity-Building (UXCB)

How can organizations better understand and strengthen their UX practices?

UX Education

How can we better prepare students for UX careers?

HCI Education Community of Practice

How can we build a community of practice for HCI/UX educators?