We Make Digital Experiences Better

We are a faculty-led, student-driven UX consultancy and academic research lab in the School Information at Pratt Institute

What We Value

Innovation

We are creative thinkers. Our talented faculty and students offer fresh perspectives and craft innovative solutions to digital problems.

Empathy

We put people first. Our work is always centered on understanding – and respecting – users’ needs, abilities, and behaviors.

Practicality

We solve real world problems. Our approach is guided by a consideration of practical needs,  constraints, and outcomes.

What We Do

We create better digital experiences through the application of a human-centered, ethical approach to the design and evaluation of user interfaces and interactive products.

What We've Done

Projects Completed
274
Partners
173
Would Work With Us Again
0 %

(Since Fall 2019; last updated January 2026)

Case Studies

Usability Testing

The Frick Collection: Usability research on in-gallery devices

by Anood Thani, Shannon Mish, and Katie Curran

Usability Testing

Inspired Minds Art Center: Creating a More Intuitive Experience through Usability Testing

by Raven Jiang

Usability Testing

Creating a Smoother Customer Journey from Beginning to Checkout for the Packit Gourmet Mobile Website

by Sara Kim

Accessibility Strategy

Designing for Access: A WCAG 2.2 Accessibility Audit of City Tech OpenLab Navigation.

by Sakshi Rane

What People Are Saying

Current Research Projects

User Experience Capacity-Building (UXCB)

How can organizations better understand and strengthen their UX practices?

UX Education

How can we better prepare students for UX careers?

HCI Education Community of Practice

How can we build a community of practice for HCI/UX educators?