We Make Digital Experiences Better

We are a faculty-led, student-driven UX consultancy and academic research lab in the School Information at Pratt Institute

What We Value

Innovation

We are creative thinkers. Our talented faculty and students offer fresh perspectives and craft innovative solutions to digital problems.

Empathy

We put people first. Our work is always centered on understanding – and respecting – users’ needs, abilities, and behaviors.

Practicality

We solve real world problems. Our approach is guided by a consideration of practical needs,  constraints, and outcomes.

What We Do

We create better digital experiences through the application of a human-centered, ethical approach to the design and evaluation of user interfaces and interactive products.

What We've Done

Projects Completed
274
Partners
173
Would Work With Us Again
0 %

(Since Fall 2019; last updated January 2026)

Case Studies

User Interface Design

Designing a Customized Audio Walking Experience

by Olivia Turpin

Usability Testing

Creating a Smoother Customer Journey from Beginning to Checkout for the Packit Gourmet Mobile Website

by Sara Kim

Usability Testing with Eye-Tracking

Leveraging eye tracking data to understand users’ visual attention and improve the Cooper Hewitt Museum’s mobile website

by Olivia Turpin

User Interface Design

Visualizing Census Information for Clarity and Accessibility: CUNY 2030 HTC Census Map

by Shriya Chipde, Rex Fukuchi, Shayla Singh, Emily Yip

What People Are Saying

Current Research Projects

User Experience Capacity-Building (UXCB)

How can organizations better understand and strengthen their UX practices?

UX Education

How can we better prepare students for UX careers?

HCI Education Community of Practice

How can we build a community of practice for HCI/UX educators?